Independent Advisor in
Critical Infrastructure &
Data Center Operations

Helping organizations build reliable, secure and efficient infrastructure through experience, practical insight and a calm, solutions-focused approach.

25+ years
in critical infrastructure and IT leadership
Hands-on operator
at Norway's primary internet exchange (OS-IX)
Based in Norway
available for selected remote advisory work
Portrait of Tom Jensen

Infrastructure experience shaped by real operations.

I have more than 25 years of experience from data centers, IT operations and technical leadership roles. My focus is on reliability, risk management and practical solutions that create value.

Throughout my career I have worked at the intersection of technology, people and operations — leading teams, managing critical systems and delivering results that organizations can depend on.

Critical Infrastructure Advisory

  • Resilience & risk assessments
  • Data center operations
  • Power & cooling strategy
  • Standards & compliance

Technical Reviews & Second Opinions

  • Architecture reviews
  • Vendor & solution evaluation
  • Operational assessments
  • Documentation reviews

Operational Documentation & AI Workflows

  • Process documentation
  • AI-assisted workflows
  • Knowledge management
  • Technical content creation

Flexible Technical Support

  • Infrastructure support
  • Data conversion & cleanup
  • Migration assistance
  • Project support
Mentoring & Workshops — Team mentoring, technical workshops, best practice sharing and leadership support.
  1. 2016 – 2024

    Critical Facility Manager (CFM) — OS-IX (Oslo Internet Exchange)

    Responsible for operation of critical infrastructure including power, cooling, DCIM, security, personnel and vendor management at Norway's primary internet exchange.

  2. 2011 – 2016

    Service Manager / Project & Sales — Data Center Technology AS / Data Center Services AS

    Managed service delivery, customer relations, technical projects and data center solutions across the Nordics.

  3. 1999 – 2011

    Head of IT — City of Oslo, Planning and Building Services

    Led IT operations and development, managed teams and budgets, and executed large-scale infrastructure and organizational projects.